ARIS - international network of petrol stations / News / Latest news / Aris in Russia

Inform us what new countries, routes, services are important for your business - we shall consider all your wishes.

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Questionnaire ARIS

-==So that we can better serve you, please take the time to answer these additional questions.==-

1. Which new routes and countries would you like to see included in the ARIS network?

2. In which locations in Russia would you like to see ARIS technical support and repair centers?

3. What kinds of services would you like to see offered by ARIS technical support and repair centers?

- Welding
Electrical system diagnostics and repairs
- Replacement of pillow-blocks
- Pit rentals for truck bottom inspection
- Tyre fitting
- Truck-wash
- Repair of chassis without spare parts replacement

- Repair of chassis with spare parts replacement
- Repair of units without spare parts replacement
- Repair of units with spare parts replacement
- Fuel system cleaning and filter replacement
- Hotels for drivers while repairs are being completed

4. Support on the road

- Breakdown recovery - Delivery of spare parts to the place of breakdown	- Security services - Financial aid/loans

5. What additional information would you like to see on the ARIS website?

6. . What additional information would you like to receive when you call the ARIS hotline?

7. If you have any comments or suggestions about the services offered at a particular petrol station, please provide the station number and your comments below?

8. What improvements would you like to see regarding methods of contact with ARIS?

9. What new forms of cooperation would you like to see in our proposal?

How did you hear about the ARIS network?

Press Search engine	Word of mouth ARIS representative
Other (please provide details below)

11. How would you rate the customer service provided by our trade representative?

Positive	Neutral	Negative
Reason

12. What terms of payment might be optimal for your company?